About our Company
Established in 1998 we have had a the same dedicated staff since this time with many years of experience. We specialise in the repair of domestic electronic equipment including TV, Plasma, LCD, HiFi, Computers DVD, VCR and microwave ovens. We have a service management system in place for instant access of customer records going back over 8 years.Who we work for
As well as a large customer service base we currently do work for many manufactures as well as many independent retail organisations.
Why Choose Us
Just ask any one of our customers and they will tell you the same thing, Good honest reliable service, keeping you informed of any problems with your repair ensuring your without your unit for the minimum amount of time. We are proud to have been awarded in 2008 and 2010 a Total Excellence & Quality (TEQ) Awards. The TEQ awards, administered by appliance plan specialists Domestic & General, are based on the feedback from over 425,000 questionnaires sent to customers post repair. The survey looks at areas such as speed of response, courtesy of repair agents and job satisfaction. The awards serve as a benchmark within the repair industry.
How Long is Our Work Guaranteed
Typically manufactures spare parts only carry a 3 months warranty, but we are that confident with our repairs that ALL REPAIRS carry a 6 months parts and labour guarantee on all the work we carry out.